Melbourne Office
Tel: +61-3 9606 0828
info@globetrade.com.au
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Are you
interested in going beyond the simple export of goods and services through
agents and distributors?
Do you want maximum control over the
marketing, sales and support performances?
Do you want to offer the same services to your
Overseas customers as you do at home without the need and cost of setting
up and managing offices Overseas?
Use Globetrade Centre Australasia as your own Virtual Office for
cost-effective establishment of operations, marketing, project management,
technical support and customer care services in Australia and the Asia
Pacific region.
Acting as a truly extended arm of your company, we answer and establish
calls in your company's name, ensuring that the image we project to the
market is yours.
Contact us now for competitive quotes on any one
or a package of the following services -
Market Monitoring and Reporting
 | Desk and field research gathering up to-date information on your
intended market. |
| Monitoring of industry specific tender releases. |
Sales and Marketing
| Development of market entry-, pricing- and promotional strategies. |
| Adaptation and translation of literature, labels and packaging into
the required format and language. |
| Selection and development of the right distribution channel. |
| Representation of your company through face to face product advisory
services, presentation of engineering and operational solutions,
contract negotiations and selling. |
| Telesales |
| Development of brand awareness and customer loyalty programs. |
Training, Technical Support and After Sales Services
| Product training for distributors and agents. |
| Telephone Help-line services for end users. |
| Management of equipment warranty and servicing operations. |
Exhibition and Trade Fair Support
| Organisation and setting up of shared or standalone booths. |
| Targeted invitations with offers for secretarial services. |
| Stand representation, including visitor-reporting and qualification
of prospects. |
Project Management
| Identification of product and service needs and regulatory
requirements. |
| Cost and revenue projection. |
| Tender processing, submission and contract negotiations. |
| Project planning, management and monitoring of product and system
developments, modifications, testing, launch, logistics, training,
installation, system cut-over, operational and maintenance contracts. |
Global Help Desk Services
| Technical telephone support services in your national language for
commercial and domestic end users in your region.
We can offer these time and cost advantageous services, utilising
Australia's time zone, relative lower labour costs and access to a
local multi-cultural workforce. |
Quality Assurance
| Auditing and servicing of sales and distribution networks to
maximise sales efforts and capitalise on quality of services. |
| Full reporting of activities and maintenance of a customer data base
for your regular review. |
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